Avaya Partner ACS Phone Systems ®
The Avaya Partner ACS phone system is the latest in the Partner series from Avaya. It makes an excellent choice for small to medium business offices and offers a flexible choice of configuration, phones and voicemail.
AVAYA PARTNER ACS OVERVIEWThe Avaya Partner ACS Phone Systems are the latest and greatest from Avaya (formerly AT&T and Lucent).
SYSTEMSThe newest versions of the ACS system consists of a Processing Unit, the Release 7. The Processor is a full fledged phone system that will operate 5 phone lines and 9 Partner phones straight out of the box.
If 5x9 does not fit your needs, you can put the processor into a 5 slot carrier and add other expansion modules. The most common expansion module for the ACS system is a 308EC, which will operate another 3 phone lines and 8 Partner phones per expansion module.
With a 5 slot carrier and the processor comsuming one slot, you can have 4 308EC modules. Other expansion modules made new by Avaya are the 400EC, which operate 4 phone lines, and an 012 Module, which operates 12 Partner phones.
VOICEMAILThe Partner ACS system offers two choices of voicmails systems with several options each. The first option is a small laptop style PCMIA card. It is mated to a slot built directly into the ACS processor itself thus consuming zero slots in the carrier (if there is one). It's inexpensive comparatively but it's also very small (limited to 16 mailboxes total) and lacks in a few features.
The second voicemail option is a the full blown Partner Messaging Module. This voicemail is a fully optioned, professional voicemail system and will consume one slot in the Partner ACS carrier.
ACS PARTNER PHONESFor phones, Avaya now offers every brand new Partner phone with a display, even the 6 button phone. Avaya is in their second generation of what is known as the "eurostyle" partner phones. These are nicknamed the "Series 2 Partner Phones". The new partner phones come in a 6 button, 18 button and 34 button versions along with a 48 button addon module for call answering positions.
AVAYA SUPPORTIf you are in need of finding documentation or if you need support from Avaya regarding the programming of the ACS system, installation of the system and what not, you find alot of it on Avaya's website here --> http://support.avaya.com/japple/css/japple?PAGE=Product&temp.productID=107628
More Avaya Links
How To Use Your Partner Phone
PARTNER ACS R7 Quick Reference Guide
Partner ACS R7 Maintenance Release with Daylight Saving Time Patch
PC Administration Software for PARTNER® ACS
Avaya Partner ACS Product Brochure (pdf)
All AT&T / Lucent / Avaya Phone Systems
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