Business Phone Systems from Houston Texas to you!
Small Business Phone Systems
Items In Cart: 0   View Cart
Checkout



  


Tele Technology General Terms and Policies AND WARRANTY POLICY


The Terms and conditions in this document constitute the entire agreement between the parties with respect to subject matter hereof and supersede any prior representation or agreements, oral or written, and all other communications between the parties relating to the subject matter hereof, including terms and conditions set forth on any purchase order issued by Buyer. All sales by T Technology Inc., Doing business as Tele Technology and Adam Telco (“Seller”) are expressly conditioned by and under these terms and conditions (the “Terms”). These terms may in some instances differ with those affixed to Buyer’s purchase order or other documents, if so, any additional terms or terms conflicting with these Terms will not apply and are expressly rejected unless specifically set forth in a separate written agreement between the parties. Acceptance of Buyer’s order is expressly conditioned upon Buyer’s acceptance of or assent to these Terms, which shall be established by a written acknowledgment, by implication, or by acceptance or payment for products and services ordered hereunder. Seller’s failure to object provisions contained in any communication from Buyer shall not be deemed a waiver of these Terms. Any changes in the Terms must specifically be agreed to in writing and signed by an officer of Seller before becoming binding. Receipt by Buyer of any products or services sold hereunder shall be conclusively deemed acceptance of these Terms. Seller reserves the right to make changes to this site and these terms and conditions at any time. Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

WARRANTY POLICY


All equipment purchased from Tele Technology carries a 12-month or 90 day warranty, any warranty over 1 year is a product of the manufacturer. Warranty period begins on the date equipment is shipped. No additional warranty is given on replacement parts and software. Certain items for sale on our website have a warranty that is covered strictly by the manufacturer. If you are unsure about who carries the warranty of an item based on the product description, please inquire before purchasing.

WARRANTY DOES NOT COVER:
1) Equipment damaged by accident, abuse, misuse, or neglect.
2) Equipment that has been altered or modified without authorization by Tele Technology.
3) Equipment rendered inoperative by fire, flood, lightening, or any ACT OF NATURE.
4) Equipment must be run on a dedicated and grounded electrical outlet with a surge protector.

these cases, you will be charged for the replacement part, shipping and a service call.

Replacement : 30 Days advance replacment, aftwards repair/replace.

Warranty replacement procedures:
What is Your Return Policy

Limited Warranty and Limitations



Products distributed by Seller are warranted by the third party manufacturer or pursuant to the terms of the warranty in the packaging, for products manufactured by Seller, for a period as defined by the third party manufacturer or in such documentation included with such products. Seller assigns to the Buyer those warranties and only those warranties extended by such third party manufacturers or vendors for non-Seller branded products and provides only those warranties included in the packaging for Seller manufactured products. Seller does not itself warranty any products than those it manufacturers (and then solely pursuant to the terms and subject to the limitations set forth in the documentation included with such products) and sells all other products only on an as is basis.

THERE ARE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, WHICH WILL EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY PUNITIVE, CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER REPRESENTATION, WARRANTY OR CONDITION, EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS CAUSED BY ITS OWN NEGLIGENCE OR FAULT AND EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. Seller does not represent that the products it manufactures or it sells may not be compromised or circumvented; that the products will prevent any personal injury or property loss by burglar, robbery, or fire without warning, but it is not insurance or a guarantee that such will not occur or will not cause or lead to personal injury or property loss. CONSEQUENTLY, SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER LOSS BASED ON ANY CLAIM INCLUDING A CLAIM THAT THE PRODUCT FAILED TO GIVE WARNING. However, if Seller is held liable whether directly or indirectly for any loss or damage with respect to the products and services it sells, regardless of cause or origin, its maximum liability shall not exceed the purchase price of the product or services, which shall be fixed as liquidated damages and not as a penalty, and shall be complete and exclusive remedy against the Seller. REMOVAL OF POWER FROM ANY ELECTRONICS EQUIPMENT COULD CAUSE EQUIPMENT TO FAIL AN/OR NOT REBOOT PROPERLY. IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY PUNITIVE, CONSEQUENTIAL OR INCIDENTAL LOSS OR DAMAGES, INCLUDING LOSS OF BUSINESS DUE TO FAILURE OF EQUIPMENT, WHETHER EQUIPMENT IS BUYERS OR SELLERS DUE TO REMOVEL OF POWER OR SERVICES PERFORMED ON EQUIPMENT.

Limitation on Liability to Buyer’s Customers.


Buyer agrees to limit liability to its customers to the fullest extent permitted by law. Buyer acknowledges that Seller shall only be deems to give consumers of its products such statutory warranties as may be required by law and at no time shall Buyer represent to its customers and /or users of Seller’s products that Seller provides any additional warranties (except as may be specifically provided herein with respect to products manufactured by Seller.) By accepting products, to the fullest extent permitted by law, Buyer assumes all liability for , and agrees to indemnify and hold Seller harmless against and defend Seller from, and all suits, claims, demands, causes of action and judgments relating to damages, whether for personal injury or to personal property or business loss, suffered by any person, firm, corporation or business association, including but not limited to , Buyer’s customers and/or users of the products because of any failure of the products to detect or warn of the danger for which the products were designed or any failure of the products whether or not such damages are caused or contributed to by the sole or joint concurring negligence of Seller

Defective Product Replacement Policy



Bad out of Box: Solely as a convenience to Buyer provided Buyer’s account is in good standing and in Seller’s sole discretion, any product that is initially defective (bad-out-of-box) may be exchanged for a new product at no charge to buyer in accordance with the manufacturer’s policy that is being passed along to Buyer by Seller or, at Seller’s option, be returned for credit in accordance with the manufacturer’s policy. Manufacturers’ policies may vary. Buyer must provide a copy of the invoice number for the product being returned. Seller may at Buyer’s cost for freight, take the product and send it to the manufacturer. If the manufacturer determines that the product is not initially defective (bad-out-of-box) or not otherwise new or its inability to function properly is a result of user damage or abuse, Buyer shall pay Seller all charges relating to the product as well as the replacement product previously given, or if applicable, have any credit given to Buyer reversed. In no case shall any freight charges be refunded or reversed due to a failure of any product purchased at any time during it's warranty period. At Seller's sole discretion, out of box failures will be advanced replaced if Buyer has a valid credit card on file. At Seller's sole discretion, replacement items for out of box failures will be sent UPS ground and at no cost to Buyer. Buyer may opt to pay the difference to ship replacement with any Shipping Service and Level Buyer desires. Buyer takes full responsibility for return freight of warranted item in accordance with our return policies.

Product for Repair: As a convenience to and on behalf of buyer, provided buyer’s account is in good standing, in Seller’s sole discretion, Seller may ship products for warranty or other service to the appropriate manufacturer in which event any repair, shipping or handling costs will be charged to Buyer.


ORDER ACCEPTANCE
The advertisement of any product on this site does not constitute an offer to sell. Your order or your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Tele Technology reserves the right at any time after receipt of your order to accept or decline your order. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit department. We may require additional verifications or information before accepting any order.


ORDER CANCELLATION

If you must cancel an order for any reason, please contact us at 281-894-6606 or email us with your name, order number, item part number and description at billing@ttechnologyinc.com. A Tele Technology Customer Service Representative will determine whether the order has already shipped. If your order has not been shipped, we can usually process the cancellation. If the cancellation is confirmed, Tele Technology will send you a confirmation email. This confirmation email is your proof of cancellation and will be necessary, in case of any questions, to waive shipping/handling and/or restocking fees. If you receive the order, then you may refuse delivery to avoid the cost of return shipping. There will be a 25% restock fee for all refused shipments. In many cases, Tele Technology will not be able to cancel an order because it is has already shipped. In order to offer our customers fast delivery, most orders are released from our warehouse within 24 hours of the placement of each order.

Any order placed on a credit card and then subsequently cancelled will result in a 2% to 3% cancellation charge.


SALES TAX
Tele Technology shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Texas. Resellers in these states may fax a copy of their valid Reseller Certificate to 281-894-6609 to show exemption. Each customer shall be solely responsible for all sales or other taxes on orders shipped to any other state.


PRICING

Our prices are updated daily. At the time you make a purchase you agree to the listed price. We do not "price match" and we cannot make a price adjustment after an order has shipped. Our costs simply change on a daily basis.


SUPPORT & INSTALLATION POLICY
Tele Technology recommends that you always have a trained phone technician install any phone equipment you may have purchased from Tele Technology. This is to insure that you do not run into any problems with installation, programming and helps protect your equipment from damage during the installation process. Tele Technology does not employ an onsite support staff to assist you with self installation. If you do attempt self installation and you run into an issue that requires support, your sales representative may be able to put you in contact with a support team that can assist you. Depending on the type of equipment and support needed, these support services may incur additional costs. Typical billing rates for support range from $75 to $125 per hour, and sometimes with a one hour minimum.


TYPOGRAPHICAL ERRORS
Tele Technology has made every effort to ensure the accuracy of the product information and description. In the event a product is listed at an incorrect price due to typographical, photographic or technical error, Tele Technology shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Tele Technology shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Tele Technology shall immediately issue a credit to your credit card account in the amount of the incorrect price.


SITE LINKS

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Tele Technology is not responsible for the operation of or content located on or through any such site.
DISCLAIMER AND LIMITATION OF LIABILITY AS TO THE TELE TECHNOLOGY SITES
THE TELE TECHNOLOGY WEB SITES AND THE MATERIALS THEREIN ARE PROVIDED "AS IS". TELE TECHNOLOGY AND ITS PARENT COMPANY T TECHNOLOGY, INC MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE TELE TECHNOLOGY SITES, THEIR OPERATION, CONTENTS, INFORMATION, MATERIALS OR YEAR 2000 COMPLIANCE. TELE TECHNOLOGY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITES OR THEIR USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICUALR PURPOSE. YOU AGREE THAT TELE TECHNOLOGY, ITS PARENT COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES OR THEIR REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE TECHONWEB.COM SITES. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.


PRIVACY NOTICE

We at Tele Technology realize that it is the customer that enables us to exist. We are committed to respecting and protecting your privacy. Any and all customer information obtained is collected for the purpose of processing your order and supporting our customer relationship. NO PERSONAL INFORMATION IS SOLD OR OTHERWISE DISTRIBUTED.


LIMITATION OF LIABILITY

Tele Technology and its parent company T Tecnology, Inc. shall not be liable under any circumstances for any special, consequential, incidental, punitive, or exemplary damages arising out of or in any way connected with the agreement to sell product to buyer or the product, including, but not limited to, damages for lost profits, loss of use, lost data or for any damages or sums paid by buyer to third parties, even if Tele Technology has been advised of possibility of such damages. The foregoing limitation of liability shall apply whether any claim is based upon principles of contract, warranty, negligence or other tort, breach of any statutory duty, principles of indemnity or contribution, the failure of any limited or exclusive remedy to achieve its essential purpose, or otherwise.


JURISDICTION AND VENUE

You agree that any legal action brought against Tele Technology or its parent company shall be governed by the laws of the State of Texas without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the Tele Technology sites shall be an appropriate federal or state court located in Harris County, Texas.


SHIPPING RETURNS
Freight must be prepaid and insured to our returns warehouse. The customer is responsible for shipping returns to our warehouse and all the shipping costs. We ask that shipments to our returns warehouse be sent via UPS, FedEx or other traceable method so that you may receive a tracking number to be sure that the shipment does arrive to its destination.

RETURN OPTIONS STANDARD REPLACEMENT
- Tele Technology will ship a replacement upon receipt of the defective product. Replacement parts are typically shipped within days of the return but may take up to (3) three -(5) five weeks turn around time.
ADVANCE REPLACEMENT
(Cross Ship) - Tele Technology will ship a replacement and charge it to credit card. Once the defective product is recieved back to our warehouse, we will issue a full credit within two (2) to four (4) weeks of receipt.
STANDARD REFUND
- Product must be in the original box with all packing materials, cables, manuals and accessories intact. A 20% restocking fee may apply to the amount of the item returned. Shipping and Handling charges are not refundable. Keep all packing material and documentation intact in case your product must be returned. Software products may not be returned if they are open or the product's seal has been broken. * Please note that some manufacturer's products may be returned only for replacement. If you have a question about how the Return Policy applies to a particular product, you may e-mail us at: returns@ttechnologyinc.com. Tele Technology will not be liable if you order the wrong product. We provide manufacturer part number information and some technical specification so that you can make an educated buying decision. Please check the manufacturer's websites for compatibility and technical information before making a purchasing decision.


COPYRIGHT AND TRADEMARK NOTICE

This site is owned and operated by Tele Technology and T Technology, Inc. Unless otherwise specified, most materials appearing on this site, including the site design, Tele Tchnology logos, site graphics, site icons, and custom images, assembly and arrangement thereof, are the sole property of Tele Technology. Nortel, Norstar, Meridian 1, Bay Networks, and Micom are registered trademarks and copywrited by Nortel Networks. In no way does T Technology, Inc. claim ownership of these names or logos. All audio and video clips are the sole property of Tele Technology or their respective content providers. All software used on the site is the sole property of Tele Technology or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Tele Technology's prior written permission. All rights not expressly granted herein are reserved could result in criminal or civil penalties. Any unauthorized use of the custom materials appearing on this site may violate copyright, trademark and other applicable laws and Tele Technology's trademarks or service marks of Tele Technology. All custom graphics, icons, logos and service names are trademarks or service marks of Tele Technology. All other trademarks or service marks are property of their respective owners. The use of any Tele Technology trademark or service mark without Tele Technology's express written consent is strictly prohibited.


Tele Technology is dedicated to any and all business phone systems and parts.
We guarantee everyday low prices with a fast turn around, shipped same day or next directly to your door!

BBB Serving Houston | Pearland | Pasadena | Spring | Sugar Land | The Woodlands | Tomball & other Greater Houston Areas

© 2014 Tele Technology. All rights reserved. All Brand Names, Manufacturer Names, Marks and Logos, such as Norstar, Nortel, Avaya, Aastra, BCM, Meridian and Toshiba displayed on this page are the property of their respective owners. Tele Technology and Tele Technology logo are trademarked. Tele Technology is not in any way affiliated with Nortel Networks or Avaya. The Tele Technology Business Phone System Dealership is located in Houston Texas.

*All sales are final. Exchanges less restocking fee must be made within ten days of receipt. Due to the personal nature of headsets, these items are non-returnable. Prices subject to change without notice.